New IT skills development partnership to address region’s tech labour shortage

The University of New Brunswick is committed to strengthening the region’s workforce and has announced a new partnership with the McKenna Institute and TechImpact to address the tech industry labour shortage.

This innovative partnership brings together a post-secondary institution, an IT industry group and a digital transformation powerhouse to meet the needs of Atlantic Canadian businesses by delivering high-quality, online digital skills training programs in a bootcamp-style format. These intensive, rigorous bootcamps are for individuals seeking high, in-demand skills.

Nouvelle plateforme numérique permettant aux entreprises et aux chercheurs d’emploi de découvrir les fournisseurs de technologie et l’écosystème numérique du N.-B.

TechImpact est heureux d’annoncer le lancement de CollabHub, une plateforme en ligne bilingue destinée à faire la promotion de l’écosystème numérique du Nouveau-Brunswick. CollabHub met en relation les entreprises locales et mondiales qui ont besoin de produits et services numériques, avec le vaste bassin de fournisseurs de solutions numériques de notre province.

Frank McKenna Doubles Down on Digital

Today’s show is a special one. New Brunswick legend Frank McKenna is here to talk about the new institute for digital transformation at UNB bearing his name, along with Adrienne O’Pray, the executive director he hand-picked to lead this bold initiative.

I was thrilled to sit down with Frank and Adrienne for episode 29 of the TechTalks Podcast to talk about the McKenna Institute which launched on Sept. 7.  Our wide-ranging talk explores their vision for the institute as a catalyst of economic growth, their love of the province, New Brunswick’s unique advantages, and why they believe digital holds the key to our province’s future.

This conversation clearly demonstrated for me the love that Frank and Adrienne have for this province.  When you can see a better path forward, you understand the possibilities, and you have a deep passion for the province that you live in and the people it will benefit, it’s easy to get going every day with a greater purpose and end in mind.

Deep Roots

Most of our listeners know Frank McKenna, but if you’re new to the province, let me give you some background. In 1987, Frank, who grew up in a big farming family outside of Sussex, became New Brunswick’s 27th premier in a landslide victory. He held that office until 1997, a decade in which his government seized upon emerging internet and digital tools and championed innovation and state-of-the-art technology to create jobs, a sense of possibility and pride.

“I've been a huge believer that knowledge enhanced by the use of technology was going to be the single biggest factor in determining the success of our province, quite frankly,” Frank says. “And so I dove into that pond with a lot of enthusiasm.”

A lawyer by training, Frank isn’t highly technical but was visionary in understanding how digital could transform everything from public services to the private sector. Playing to the province’s strengths, including a bilingual population, and, in NBTel, a world-class phone company, his government grew New Brunswick’s contact centre industry to create tens of thousands of jobs and lay the foundation for a tech sector that could move up the value chain.

After his time in office, Frank went on to several high-profile roles, serving as Canada’s ambassador to the U.S. and serving as deputy chair of TD Bank, where he’s seen AI, cybersecurity, data management, and other technologies transform the banking industry.

Throughout his career, his passion for New Brunswick and belief in the power of digital have never wavered.

Change as a Constant

Around the time Frank was leading New Brunswick’s first-wave digital charge, Adrienne was starting her career. Recruited right out of UNB’s MBA program by NBTel, she learned about the ingredients for success in the thriving company, “that combination of entrepreneurship, innovation, technology and people that was really instilled in us,” she says.  Adrienne and I got to know each other from our early days at NBTel together when we were both working in customer service.

At NBTel, and later, as an executive at Atlantic Lottery Corporation, Adrienne got a front-row seat on how technology enabled transformational change as these two industries deregulated.

More recently, as executive director of the New Brunswick Business Council, she saw how our province’s largest companies, including those in more traditional, resource-based industries such as forestry, agriculture, and aquaculture, brought in new tools and technology to compete globally and address challenges such as labour shortages.

“We talk about the tech sector, but every industry today is a technology industry,” Adrienne says. “There's no way that it isn't if that industry is going to thrive.”

Cathy Frank Adrienne.png

Sweet Serendipity

Frank calls the McKenna Institute “a bit of a pandemic baby.”

Confined to New Brunswick by COVID travel restrictions, he picked up the book Unicorn in the Woods, Gordon Pitt’s gripping narrative about New Brunswick’s two biggest tech successes. It sparked some long-smouldering interests.

“I realized that we have a lot of bonfires burning around New Brunswick that I hadn't really thought about for some years,” Frank says. “It led me to believe that the technology revolution that was started some decades ago was still alive and quite strong.”

When UNB President Paul Mazerolle and retired VP Bob Skillen came calling with an idea to take the university “off the hill and into the community,” he was all ears.

The pandemic was quickly opening a whole new world of possibility, accelerating digital adoption by years. And New Brunswick was emerging as something of a haven during COVID-19, attracting newcomers with its responsible public health measures, relaxed lifestyle, affordable (relatively) housing, and strong sense of community. It all adds up, Frank says, to “a wonderful place in a world that has shrunk.”

The idea for a centre that could capitalize on New Brunswick’s advantages and play to UNB’s strengths began to emerge.

Frank McKenna was ready to do something truly transformative for his beloved home province, pay forward his success, and perpetuate and expand upon the work he’d begun as premier. 

“I just profoundly believe that we can make life better for every citizen in some meaningful way if we can make sure they've got the best tools available in the world at this moment,” he says. “And that's what we're about to embark upon.”

Going Further

The McKenna Institute all started, like so many things in New Brunswick do, with a conversation. Actually, make that dozens of conversations. Bob and Frank and Adrienne have spoken to a broad and diverse range of stakeholders in the tech sector, the business community, academia, and beyond to understand the opportunities and the context and frame-up the most important projects and priorities for the McKenna Institute.  When Bob came knocking for input from TechImpact back in January, you know we had lots of ideas to share. 

From these discussions, economic development emerged as a guiding mandate to support both new and existing companies within and beyond the tech sector to harness digital to compete globally and, ultimately, create opportunities for New Brunswickers.

“It's taking those foundational elements that we have in New Brunswick to be a digital powerhouse in Canada and globally, and really building from there,” Frank says. “We need to create new companies. We need to plant all the seeds in the ground that will see other Q1 Labs and Radian6s and Introhives being created, creating hundreds and even thousands of new jobs.”

Adrienne explained that three key areas of focus have emerged for the McKenna Institute to support this big aim: accelerate talent, accelerate ideas, and “find ways for every community to really see themselves in this digital world,” she says. 

“If we do this right, we will help break down the urban-rural divide,” Frank says. The institute will work to advance opportunities for underrepresented groups, including women, Indigenous people and minorities. “I think it's going to be a great leveler.”

A Catalyst and Convenor

The McKenna Institute will not work alone. Its M.O. will largely be convening a wide range of stakeholders to devise real-world solutions for New Brunswick–and beyond.

Frank and Adrienne are looking for partners, donors and collaborations.

“We need everybody to get their hands on the oars if we're going to be successful with this initiative,” Frank says. 

Just as he believes in paying forward his success by giving back, he’s calling on other organizations and individuals to get involved, both for the sake of New Brunswick and for their own benefit.

“Not only is it selfless work, but it's selfish work,” he says. “Because if we're successful, all of us who are participating are going to be part of a province that’s more prosperous, with a better quality of life and more opportunity.”

He says the institute has reignited the same sense of excitement and optimism he felt as premier.

“I couldn't wait to go to work and I felt that I was doing something profoundly important that was making life better for communities,” he says. “That might be a little presumptuous, but I have that feeling back again.”

To hear the whole conversation, which is guaranteed to get you excited about New Brunswick’s potential, click here to listen.

Here's a peek at some of the highlights from this episode:

  • [05:00]: Frank on growing up poor but well-nurtured on his family farm.

  • [15:40]: Adrienne talks about how every company needs to be thinking about technology.

  • [21:00]: Frank on how the pandemic made him appreciate New Brunswick’s digital potential.

  • [25:33]: Adrienne describes the McKenna Institute’s three areas of focus: talent, ideas and communities.   

  • [39:00]: Frank describes digital’s positive levelling effects for communities and people.

  • [42:44]: Frank and Adrienne on the opportunity to be part of such a meaningful project.

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Le temps presse pour les entreprises du Nouveau-Brunswick souhaitant recevoir un coup de pouce numérique de 20 000 $

-- Un programme novateur de TechImpact appuie la transformation numérique -- 

SAINT JOHN (N.-B.) — La première étape est de dresser un plan, puis il faut le suivre. Tel est le message lancé par le programme Digital Boost 2.0 de TechImpact, qui offre aux entreprises admissibles du Nouveau-Brunswick du financement pour les aider à mettre sur pied une stratégie et une feuille de route pour la transformation numérique. Jusqu’à maintenant, plus de 70 entreprises du Nouveau-Brunswick ont profité de ce programme novateur qui a pour but d’accroître la compétitivité et la résilience des entreprises, surtout dans le contexte de la pandémie de COVID-19. La date limite pour soumettre une demande dans le cadre du programme approche et nous encourageons les entreprises souhaitant transmettre une demande à le faire rapidement.

La pandémie de COVID-19 a accéléré des tendances dans un grand nombre de secteurs clés, notamment ceux du commerce en ligne et du télétravail. Toutefois, même avant la pandémie, les technologies numériques transformaient les entreprises. Les entreprises du Nouveau-Brunswick ont des occasions d’accroître leur productivité, d’atteindre de nouveaux marchés et de croître en profitant des nouvelles technologies, mais beaucoup d’entre elles ne savent tout simplement pas par où commencer. 

TechImpact, qui soutient la croissance du secteur des technologies de l’information et des communications (TIC) et favorise l’essor des capacités numériques des entreprises au Canada atlantique, a créé Digital Boost 2.0 pour faire le pont entre des stratèges numériques situés au Canada atlantique et des entreprises du Nouveau-Brunswick à la recherche de conseils pour créer une stratégie et une feuille de route numériques efficaces. Le programme Digital Boost 2.0 fournit 75 pour cent du financement d’une stratégie, jusqu’à un maximum de 20 000 $, grâce au financement consenti par nos partenaires.

MapleCure est un des participants au programme Digital Boost 2.0. La mission de cette entreprise est de promouvoir les bienfaits et les effets positifs pour la santé du sirop d’érable et des produits de l’érable du Nouveau-Brunswick et elle a travaillé avec un des fournisseurs de technologie qualifiés, Second Spring Digital, pour élaborer sa feuille de route numérique.

« Ce fut un plaisir de travailler avec l’équipe de Second Spring pour élaborer la stratégie numérique de MapleCure », explique Éric Caron, cofondateur de MapleCure. « Notre feuille de route est maintenant optimisée pour la croissance des ventes pour MapleCure et pour nos détaillants. C’est avec confiance que nous pouvons passer aux prochaines étapes de notre stratégie numérique. »

« Le Canada atlantique abrite un groupe de cabinets de services de TI de premier ordre qui peuvent aider toutes les entreprises, des plus petites aux plus grandes, à mener à bien leurs projets numériques, qu’il s’agisse de commerce en ligne, d’infonuagique, de logiciels d’entreprise ou plus encore », mentionne Cathy Simpson, chef de la direction de TechImpact. « Digital Boost 2.0 fait le lien entre ces entreprises et des entreprises du Nouveau-Brunswick qui ont besoin d’aide pour l’élaboration de leur feuille de route numérique et fournit 75 pour cent du financement requis pour leur projet, jusqu’à un maximum de 20 000 $. Le but est d’aider les entreprises du Nouveau-Brunswick à adopter les nouvelles technologies pour accroître leur productivité, leur compétitivité et leur résilience. La date limite pour la réception des demandes approche à grands pas, donc, si vous pensez soumettre une demande, il faut le faire bientôt », conseille-t-elle.

Le programme Digital Boost 2.0 s’inscrit dans la foulée du succès du premier programme Digital Boost, visant les grandes entreprises au Nouveau-Brunswick. Pour obtenir de plus amples renseignements sur Digital Boost 2.0 et accéder aux formulaires de demande, visitez le https://www.techimpact.it/digitalboost2.

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Pour obtenir des renseignements :
Cathy Simpson
Chef de la direction, TechImpact
506-650-2540
cathy.simpson@techimpact.it

Time Running Out for New Brunswick Businesses to Get a $20,000 Digital Boost

-- TechImpact’s Innovative Program Supports Digital Transformation -- 

SAINT JOHN, NB—First you plan the work, then you work the plan. That’s the message from TechImpact’s Digital Boost 2.0 program which provides funding to qualifying New Brunswick businesses to develop a strategy and roadmap for digital transformation. So far, more than 70 New Brunswick businesses have already taken advantage of this innovative program aimed at making businesses more competitive and resilient, particularly in the wake of the COVID-19 pandemic. The deadline to apply to the program is approaching, and any businesses interested in applying are encouraged to do so quickly.

The COVID-19 pandemic accelerated trends in a number of key areas, including ecommerce and remote work. But even before the pandemic, digital technologies were transforming business. New Brunswick businesses have opportunities to increase productivity, reach new markets and grow by embracing these new technologies, but many simply don’t know where to begin. 

TechImpact, which supports the growth of the Information and Communications Technology (ICT) sector and increasing digital capabilities of businesses in Atlantic Canada, created Digital Boost 2.0 as a way to match experienced digital strategists based in Atlantic Canada with New Brunswick based companies seeking guidance for an effective digital strategy and roadmap. The Digital Boost 2.0 program provides 75 percent of the funding for a strategy, up to $20,000, thanks to funding from our partners.

MapleCure is one of the Digital Boost 2.0 participants. With a mission to promote the benefits and positive health impacts of maple syrup and New Brunswick maple products, they worked with one of the qualified technology providers, Second Spring Digital, to develop their digital roadmap.

“It has been a pleasure to work with the Second Spring team to develop MapleCure's digital strategy” said Éric Caron, Co-Founder of MapleCure. “Our roadmap is now optimized to ensure sales growth for MapleCure and our retailers. We feel confident taking our next steps with digital.”

“Atlantic Canada is home to a robust group of IT services firms that can help every business, from the smallest to the largest, with their digital projects, everything from ecommerce to cloud computing to enterprise software solutions and more” said Cathy Simpson, CEO of TechImpact. “Digital Boost 2.0 matches those companies with New Brunswick businesses that need help developing their digital roadmap and provides 75 percent of the funding for the project, up to $20,000. The goal is to help New Brunswick businesses embrace new technologies to boost their productivity, competitiveness and resilience. The deadline to apply is just around the corner so if you are considering applying, please do it soon,” she advised.

The Digital Boost 2.0 program follows the success of the first Digital Boost program, aimed at larger enterprises based in New Brunswick. More information about Digital Boost 2.0 and application forms are available at https://www.techimpact.it/digitalboost2.

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For information:
Cathy Simpson
CEO, TechImpact
(506) 650-2540
cathy.simpson@techimpact.it

Sandpiper Helps Women Founders Fly

The female sandpiper can run, swim, hunt and fly. Provider for her family, a fierce defender of her territory, this social avian multitasker is the perfect symbol for an organization focused on giving women tech founders the funding and support to soar.

On episode 28 of the TechTalks Podcast, the fourth show in our series on diversity, I’m thrilled to welcome Cathy Bennett and Rhiannon Davies, two of the founding and co-managing partners in Sandpiper Ventures, platform for women investors and founders that made the first investment of its inaugural fund in May.

Both of these Atlantic Canadian leaders had entrepreneurial spirit and drive instilled in childhood. Rhiannon grew up on a hobby farm in New Brunswick with an artist and activist mother and an academic father who nurtured her sense of curiosity and adventure. Cathy, who grew up in rural Newfoundland, started her business journey selling coverless comic books from her dad’s pharmacy for a nickel.

“Entrepreneurship was something that was encouraged and fostered, although I don't think we called it that,” Cathy says.

While their life and career paths were quite different, these two dynamos are united in their willingness to constantly push themselves to learn, grow and succeed, and their dedication to making a difference for other women in Atlantic Canada.

Cathy Cathy Rhi.PNG

A Non-Linear Path

With degrees in political science and engineering and an interest in how history, politics and technology interact, Rhiannon went straight from university into consulting and an international career that exposed her to many companies and technologies.

Eventually, though, feeling she needed more ownership, she took a leadership role in a European consumer healthcare business that she helped grow into a thriving multinational. She realized she loved being involved in disruption and pushing the limits.

She also wanted to step back and focus on her young family. So she and her husband and their kids set out on a sailing journey that changed her life.

“Seeing the world, seeing how others live, stepping away from growth and profit and consumers, which were so all-consuming to me for a period of time, takes you to a different level of understanding,” she says. “It made me better in business, oddly enough, because it took away my fear of failure.”

Back on dry land, she joined the board that took GrandVision N.V., a $5.5 billion CAD revenue retailer with businesses in 45 countries, through a successful IPO on the Amsterdam Stock Exchange. Working for a big public company was not for her.

“So that was the point where I jumped with my family on the boat and came back to Halifax to get back to my roots.”

Hands-On Training

For Cathy, increasingly senior roles with one of the world’s most recognizable brands gave her a real-life education in business and leadership. When she was offered a management position at McDonald’s soon out of high school, she took it.

“That experience satiated a real thirst in me to learn,” she says. The fast-paced industry gave her the chance to experience a lot of roles in a very large organization, from opening new restaurants to hiring staff and chairing the McDonald's Technology Leadership Forum, which would prove pivotal.

An early tech adopter, she saw it as a way to make things easier, more efficient, more environmentally friendly.

“I think technology manifests itself as one of the solutions to problems,” she says, an attitude that’s persisted throughout her career in business and, later, provincial politics.

Hatching Sandpiper

Sandpiper Ventures was born from a core group of successful women investors, executives and entrepreneurs in Atlantic Canada, including Cathy and Rhiannon, who wanted to do something about the gross underrepresentation of women in our tech sector.

For both, their passion for the subject grew over many years. Rhiannon says she was so busy during her career proving herself, breaking into mostly or all-male rooms and roles, that she wasn’t thinking about the broader implications of so few women in the tech sector, especially at the top. Her mindset was, “I was a woman; if I could do it, then everybody could,” she says. “But that's not the case.”

Cathy says it was a process to find her “assertive voice.” A pivotal moment came a few years into her restaurant management job, in the early 1980s. She was 18, managing 100 people at a restaurant doing $4 million a year in sales, and her KPIs were tops. And yet she was passed over for a promotion.

“My boss came in and said, ‘We're not gonna promote you because you might get pregnant.’ I just couldn’t believe it.”

Later, in her political career, including as the Minister Responsible for the Status of Women, she began to see how even small gestures and comments can breed misogyny and bias. And during her time in office, she herself was the victim of gender-based bullying, threats and shaming.

One time, at an international women’s event at the United Nations, she was sharing her story when an African delegate in her 80s waved her fist and said, “You will not be silenced.” It was an aha! moment.

“I realized that if I ever find myself in a situation where I'm not giving voice to people who can't, then I'm really not living the values that I had when I was five or when I was in high school,” she says.”Sandpiper provides a really, really important outlet for me to exercise that muscle that developed over multiple experiences.”

Money–and More

Sandpiper’s $20 million venture capital fund supports women-led companies at the seed stage, when they are most lacking. 

Rhiannon says that just 3% of venture capital dollars go to women-led startups.

“And the statistics for women of colour, Indigenous women, LGBTQ women, women with disabilities are virtually non-existent because they're so small,” she adds.

Sandpiper is there to fill this gap.

“But it's a gap of opportunity,” Rhiannon says. “It's a gap of rockstar women-led companies that are going to change the world.”

Research shows that when women have access to capital, they deliver higher revenues, better exits and better companies.

But beyond funding, Sandpiper’s clients also need support, including mentorship, networks and training.

“They're looking for the people that are going to help them become a CEO,” Rhiannon says. “Women entrepreneurs are looking for other women who've been there, but also who are really in their court.”

So Sandpiper provides a sounding board, a place to help founders become CEOs, and to develop investors, as well, to the benefit of our entire tech sector and economy. As they say, this is not a women’s issue but a broad societal one.

“You can't lose 50% of the ideas,” Cathy says. “It's not good for the globe; it’s not good for humanity.”

They are getting the word out that Sandpiper is looking for allies, both men and women. To get involved as an investor, mentor or another kind of supporter, reach out at hello@sandpiper.va. And to hear our entire fascinating conversation, click here to listen.

Here's a peek at some of the highlights from this episode:

  • [07:25]: We dig into my guests’ early years, and Cathy reflects on her lifelong interest in fairness.

  • [16:36]: Rhiannon on embracing discomfort and getting out of her comfort zone.

  • [26:05]: Cathy describes her introduction to technology, how she’s always been an early adopter. 

  • [32:24]: Rhiannon on realizing how alone she felt as a woman in the tech sector.  

  • [44:18]: Cathy describes Sandpiper’s double focus, on developing entrepreneurs and investors.

  • [49:14]: Rhiannon on the challenges of raising $20 million for Sandpiper’s inaugural fund.

  • [53:44]: We talk about how the pandemic has changed things for the tech sector, the region and women in business.

Designing Diverse & Inclusive Workplaces

In 2017, when MESH Diversity went to market with a software platform to measure and promote workplace diversity and inclusion, many people could still turn a blind eye and live in denial of systemic racism and privilege.

George Floyd’s murder changed that.

“It was just an absolute earthquake, a sea change that changed the world,” says Dr. Leeno Karumanchery, co-founder and head of behavioural sciences at MESH Diversity. “A whole pile of good, ethical, moral, decent people just went, ‘Oh my god, this is actually real, and it's actually happening. We have to do something.”

Leeno and his co-founder Mike Wright are my guests on episode 27 of the TechTalks Podcast, the third show in our series on diversity. In it, the pair of entrepreneurs talk about how their backgrounds meshed to create a software company on the leading edge of diversity and inclusion (D&I) metrics and training. We discuss how Black Lives Matter and other social justice movements are fueling MESH Diversity’s expansion, and the future of inclusive organizations.

Trying to Fit In

Leeno grew up in the GTA, in predominantly rich, white neighbourhoods.

“I did what a good chunk of young kids of colour do,” he says. “You try to assimilate as much as possible.”

A couple of experiences in early adulthood would change his course, including a university class on race and racism led by a firebrand professor. At that time, “I felt as white as I could possibly be,” he says. 

One day after class, he summoned the courage to approach her. “I think you’re racist towards white people,” he told her.

She looked at him kindly and said, “You know, you're either going to go through life with blinders on, or you’re going to see the world for what it is.” 

It was a lightning bolt moment. Leeno was flooded with memories of racism from his own life, including one time a racial epithet was directed towards his mother.

Another day, he came home to his father watching Man of La Mancha. He was struck by Don Quixote’s famous soliloquy, about the madness of seeing life as it is, not as it should be.

“In that moment,” Leeno says, “I made a decision as to what I was going to do for the rest of my life.”

Paths Converge

Leeno went on to pursue studies on race and ethnicity culminating, in 2003,  in a doctorate in Equity Studies from the University of Toronto. After graduation, he worked with corporations as a D&I consultant, but grew disheartened at how his work often didn’t endure a leader’s tenure.  

Looking to do more, he realized there was a massive dovetail between emotional intelligence and the behavioural science he’d studied.

“And one of the really powerful things was being able to metricize it in a platform,” he says.

Enter Mike Wright.

A New Brunswicker with business and computer science degrees from UNB and a background in software, the pair met in Toronto, through a mutual friend.

The timing was perfect. Mike, who’d worked in various tech firms, wanted to build something from the ground up. And Leeno, a sociologist, definitely needed technical help developing the  software for his diversity intelligence platform.

“That first iteration that he was handling on his own left quite a bit to be desired,” Mike says with a chuckle. He was initially drawn to the organizational development aspect of Leeno’s idea, but he quickly came to appreciate the true problem–subtle, pervasive racism and prejudice–that Leeno was trying to solve. 

Once he saw it, he couldn’t unsee it.

“Oh my goodness,” he thought, “this is how the world works. I had no idea.”

A New Kind of D&I Model

Leeno and Mike knew their solution had to go deeper than the standard surface approach of so much D&I training, which often takes place in isolation, and in a way that creates resistance. And the “plugging holes” approach of simply hiring to fill minority gaps was not the solution, either.

Drawing on behavioural science, they worked for a few years to create a model that could not be “gamed.”

“The D&I issue is not a people problem; it’s a systems problem,” Leeno says. “And the only way you get systems like racism and sexism and heterosexism and ableism to work is you need good, kind, ethical, moral, decent people to take part in them without recognizing it.”

They knew they had to create a way of measuring D&I that went far deeper than surveys, to get at the truth about how people feel about themselves, their colleagues and their organization’s culture.

“Unless you're looking at the pieces that actually make a difference in terms of inclusive environments, and that has everything to do with behaviour, you're going to be stuck on this treadmill doing the same old, same old, and wondering why things don't change,” Leeno says.  “That's why we developed a diversity intelligence platform.”

MESH in Startup Mode

In 2017, they went to market.

It was a classic startup with just a few employees. And while D&I was gaining interest in boardrooms and corporate Canada, it was a tough sell.

Back then, people were just starting to think about D&I. Today, in the wake of a series of profound social movements around racism, diversity and privilege, the context has transformed.

“Our approach, our messaging hasn't changed,” Mike says. “What's changed is how people hear it.”

MESH Diversity works on a few levels. The first step is creating baseline metrics on safety, belonging, and inclusion and providing those metrics on an ongoing basis so organizations have actionable insights at the individual and the team level. It examines behaviours around communication and civility, for instance, through a D&I lens.

Along with an all-staff introductory module to get the team on the same page, MESH has an inclusive leadership training program, power dynamic modules for leaders to go deeper, and ongoing training to stay the course.

The programs are all based on behavioural science and a belief in the inherent goodness of people. All of its programs are modularized, and designed to be seamless.

“This is no different than any other large implementation that you're doing in an organization,” Mike says. “It really is designed to be a system that can be embedded quickly and scale to where you want it to go.”

The D&I Future

Leeno can’t quite believe how far D&I has come.

“If you told me 10 years ago that we would be working with large financial institutions and using words like racism openly with executive leadership, I would have had the biggest belly laugh you've ever heard,” he says. “Now, it's not just that we're having these real conversations. They're conversations that people want to hear, and want to do something about.That's an amazing change.”

He and Mike are energized about the future, when more and more companies see how healthy cultures, where minoritized people feel safe, welcome and valued, can unlock their full potential.

“Can you imagine how much innovation and productivity they're going to bring to the workplace?” Mike says.

For now, MESH is working to take its platform and training to as many organizations as possible.

“The end goal,” Mike says, “is to change the world.”

If anyone can, it’s these two socially motivated entrepreneurs. To check out our entire conversation, click here to listen.